Explore basic medspa messaging workflows for free.
No billing requiredNo billing required
For medspas moving daily DMs into one staff inbox.
$168 billed annually250 contacts included
For scaling front desks that need AI-assisted workflows.
$348 billed annually2500 contacts included
For busy medspa teams with shared inbox ownership.
$828 billed annually7500 contacts included
For high-volume operators and multi-location teams.
$1668 billed annually25000 contacts included
Live messaging depends on provider credentials, account eligibility, app review, and external dashboard setup. ChatOS pricing covers the communication command center workflow, not third-party usage fees or medical-record systems.
Users start through the existing authenticated setup flow.
Sensitive requests should route to secure forms or staff review.
AI drafts help staff move faster without auto-sending messages.
Website inquiries can enter the same inbox workflow.
Keep the same core workflow; add contacts, channels, users, AI drafts, and support as demand increases.
| Capability | Free | Essential | Pro | Business | Advanced |
|---|---|---|---|---|---|
| Active contacts / month | 25 | 250 | 2500 | 7500 | 25000 |
| Channel connections | 2 | 2 | 3 | Unlimited | Unlimited |
| Users | 1 | 2 | 3 | 5 | 10 |
| Unified staff inbox | Basic | Basic + reminders | Labels + rules | Assignments | Assignments |
| AI drafts | Not included | Not included | Included | Included | Included |
| Support | Self-serve | Priority | Priority |
These tiers mirror the current pricing model for the demo gateway. Final packaging can still change after pilot feedback.
Yes. External provider fees, messaging costs, and approval requirements may apply outside the ChatOS subscription.
No. ChatOS is the communication command center. Your CRM, booking, payment, and medical systems remain the system of record.
No. AI creates drafts and suggests actions. Staff approval is required before outbound messages are sent.
Do not treat social chat as a medical record. ChatOS is positioned as HIPAA-aware and PHI-minimizing, with sensitive questions routed to secure forms or staff workflows.